Last updated: May 2026
SkyvaHost (‘we’, ‘us’, or ‘our’) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1.1 Information We Collect
• Personal information: name, email address, phone number, billing address
• Payment information: bank transfer details (we do not store credit card data)
• Technical information: IP address, browser type, pages visited
• Communications: support tickets, emails, WhatsApp messages
1.2 How We Use Your Information
• To provision and manage your hosting services
• To send invoices, payment reminders, and service notifications
• To provide customer support via email and WhatsApp
• To improve our website and services
• To comply with legal obligations
1.3 Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
• Payment processors for transaction verification
• Server infrastructure providers (Verpex) for service delivery
• Law enforcement when required by law
1.4 Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to protect your personal data. However, no method of transmission over the internet is 100% secure.
1.5 Cookies
Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, though some features may not function correctly.
1.6 Your Rights
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time
1.7 Contact Us
For privacy-related questions, contact us at support@skyvahost.com or WhatsApp +92 334 333 9308.