Privacy Policy
Last updated: 23 October 2026
This policy explains what personal information SkyvaHost collects, how we use it and the choices you have. By using our website and services you agree to it.
1. Information we collect
- Account details: your name, email address, phone or WhatsApp number and billing details.
- Order details: the plan you choose, your domain name, and the payment reference you enter for a bank transfer.
- Messages you send through our contact form, email or WhatsApp.
- Technical data such as IP address, browser type and pages visited, collected through cookies and server logs.
2. How we use it
- To create and manage your account, set up your hosting and domains, and issue invoices.
- To confirm payments and send service, billing and support emails.
- To answer your questions and provide support.
- To keep our services secure, prevent abuse and improve the website.
3. Sharing
We do not sell your personal information. We share it only where needed to run the service, for example with domain registries when you register a domain, with our infrastructure providers, or when the law requires it.
4. Cookies
We use cookies to keep you logged in, remember your cart and understand how the site is used. You can block cookies in your browser, but parts of the site may not work.
5. Security
We protect your data with SSL, access controls and regular updates. No online system is completely secure, so please use a strong password and keep it private.
6. Retention
We keep account and billing records for as long as your account is active and as long as the law requires afterwards.
7. Your choices
You can ask us to see, correct or delete your personal information, subject to legal and billing record requirements. Contact us using the details below.
8. Changes
We may update this policy. The date at the top shows when it last changed.
9. Contact
Questions about privacy: support@skyvahost.com or WhatsApp 0334-3339308.